GoToAssist - Service Desk 2.4

GoToAssist Service Desk allows users the flexibility to efficiently access incident information to assist customers from anywhere and at any time.

Key Features:

• Ability to filter incidents by service and dashboard queue.
• Access to key incident details such as symptoms/resolution, discussions, priorities, assignees, custom fields, and customer contact information.
• Efficient updating of incident information by performing tasks like adding discussion comments, modifying editable attributes, and more.
• Quick and easy creation of new incidents by entering basic information.

Get Started Quickly:

1. Download and install the GoToAssist Service Desk app on your iPhone (iOS 8+).
2. Log in using your GoToAssist Service Desk account.
3. View, update, and create incidents.