GoToAssist Service Desk allows users the flexibility to efficiently access incident information to assist customers from anywhere and at any time.
Key Features:
- Ability to filter incidents by service and dashboard queue.
- Access to key incident details such as symptoms/resolution, discussions, priorities, assignees, custom fields, and customer contact information.
- Efficient updating of incident information by performing tasks like adding discussion comments, modifying editable attributes, and more.
- Quick and easy creation of new incidents by entering basic information.
Get Started Quickly:
- Download and install the GoToAssist Service Desk app on your iPhone (iOS 8+).
- Log in using your GoToAssist Service Desk account.
- View, update, and create incidents.
Overview
GoToAssist - Service Desk is a Freeware software in the category Business developed by LastPass US LP.
The latest version of GoToAssist - Service Desk is 2.4, released on 06/16/2024. It was initially added to our database on 06/16/2024.
GoToAssist - Service Desk runs on the following operating systems: iOS.
Users of GoToAssist - Service Desk gave it a rating of 2 out of 5 stars.
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